At Visual Deck, we’re committed to protecting and respecting your privacy.
Information we collect
Visual Deck collects information when you subscribe to our Site and use various other features and services we provide. In some cases, if you choose not to provide us with requested information, you may not be able to access all of the great content we provide.
How do we collect information from you?
We obtain information about you when you use our Site, for example, when you contact us about products and services, to subscribe to our services or if you register to receive one of our blog posts, infographics, eBooks or any other digital materials.
What type of information is collected from you?
When you subscribe, we ask you to provide us with information such as your name, email address, IP address, city/state and other identifiable information. We keep this information on file to contact you with services and products related to the Site and to answer any questions or concerns you may have. If you purchase a service from us, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We use the information you provide us to contact you about our products, features, and services. The information collected on our Site in the aggregate enables us to better understand your use of the Site and to enhance your enjoyment. It is possible that we may need to disclose the information you provide to our Site when we have a good faith belief that disclosure is necessary to (a) prevent illegal activity or assist government enforcement agencies; (b) to enforce other agreements and defend ourselves against allegations/claims; (c) to protect the rights, property or personal safety of Site employees, users or others and/or (d) to protect the security or integrity of the Site. In those instances, the information is provided only for that limited purpose.
We may use your information to:
- process a payment that you have made;
- to carry out our obligations arising from any contracts entered into by you and us;
- dealing with entries into a competition;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about promotions of our associated companies goods and services;
- process a job application;
- process an Affiliate application;
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may share information with third parties to assist in providing a more relevant and useful experience.
Third Party Service Providers working on our behalf:
We may pass your information to our third party service providers, agents subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with:
If you visit our Site and volunteer personally identifiable information, you can always opt out of receiving content and review, modify, update, or delete such information by contacting firstname.lastname@example.org. Please be aware that even after your request for a change is processed, Visual Deck may, for a time, keep residual information about you in its backup and/or archival copies of its database.
Your obligation as a user
As a user of our Site, you have certain obligations. Some are imposed by laws, and others have become commonplace in user-friendly communities of like-minded members such as Visual Deck.
You must not download or otherwise disseminate any information that may be deemed to be injurious, violent and offensive or which may otherwise violate the spirit of our Website.
Any violation of these guidelines may lead to the restriction, suspension or termination of your use of our Website.
Your consent and changes
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
Links to other websites
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in Jan 2020.